FAQ

Products

You can contact care@soul-and-sage.com to request an online consultation and samples. Each product page includes information about its ingredients, properties and suggested use. If you are unsure which botanical ritual may suit you, you are welcome to contact us before ordering.

Our botanical products are carefully selected and co-created in Bulgaria and Greece, with a particular love for small-batch plant preparations, using clean, organic ingredients, essential oils and highly potent plant extracts using the innovative critical CO2 method. Our product formulas are rooted in traditional botanical knowledge. Individual product pages provide more information about ingredients and origin.

We prioritise botanical ingredients, thoughtful formulations and products that honour both the skin and the intelligence of the Earth. Some of our products are 100% bio-certified. Please refer to each individual product page for its complete ingredients and specific formulation details.

General

Soul & Sage is a modern feminine wellness house devoted to beauty, ritual and embodied wellbeing. We bring together botanical skincare, plant wisdom, breathwork practices, Moon Circles and other carefully curated seasonal rituals designed to help you reconnect with yourself and bring more intention and fulfilment into everyday life.

Soul & Sage offers both in-person and online experiences. In-person breathwork sessions, Moon Circles and selected events take place in Canton Zug and Zurich, Switzerland, while selected breathwork sessions and astrology readings can also be booked online. You can either book a private session or check our EVENT section for more information.

Absolutely. You don’t need any previous breathwork or meditation experience. Each session begins with guidance on the breathing technique and what you may experience, so you can enter the practice feeling informed and supported. You can read everything about Breathwork in our Inner Sage section.

Holosomatic Therapy can result in intense physical and emotional releases. For your safety, you are NOT allowed to participate in Holosomatic Therapy if you have any of the following conditions:

◦ Neurological & Cardiovascular: Epilepsy, seizures, strokes (CVA), transient ischemic attacks (TIAs), detached retina, glaucoma, uncontrolled high blood pressure, cardiovascular diseases (heart attack history, arrhythmia, heart failure), aneurysms (personal or immediate family history), use of prescription blood thinners, implanted medical devices (pacemakers, neurostimulators).

Psychiatric & Mental Health: Severe mental disorders (bipolar disorder, schizophrenia, OCD, paranoia, psychotic episodes, depersonalization, dissociative disorders, etc.), severe anxiety or PTSD (without professional support), hospitalization for a psychiatric condition or emotional crisis within the past 10 years, active substance withdrawal (alcohol, opioids, benzodiazepines, or other drugs), low impulse control.

Chronic & Autoimmune Diseases: Addison's disease (adrenal insufficiency), chronic respiratory diseases (COPD-II, COPD-III), unstable diabetes (especially Type 1 Diabetes), severe autoimmune or inflammatory diseases (Lupus, Multiple Sclerosis, Rheumatoid Arthritis, severe Fibromyalgia), terminal illnesses or chronic diseases with symptoms of decompensation, cancer (only contraindicated for those undergoing active treatment or in advanced stages—consult a doctor if in remission).

Acute & Musculoskeletal Conditions: Acute somatic or viral diseases, severe adrenal fatigue or Chronic Fatigue Syndrome (CFS/ME), osteoporosis or unhealed injuries, severe chronic pain conditions affecting movement, major surgery within the last 6 months (especially abdominal, heart, or neurological procedures).

Other Important Considerations

◦ Pregnancy: Pregnant women are NOT allowed to practice Holosomatic Therapy.

◦ Substance Use: People under the influence of alcohol, drugs, or psychedelics in the last 24 hours are NOT allowed to participate.

Fasting: People who have fasted for the past 72 hours are NOT allowed to practice Holosomatic Therapy.

◦ Asthma: Allowed only if bringing an inhaler.

◦ Medical Disclosure: You must inform your facilitator of any medical treatments, procedures, or conditions that may affect your session.

A private session offers a more personal experience shaped around your intention and individual process. Group sessions invite you into the shared energy of collective practice while still allowing your experience to unfold in your own way.

Moon Circles are intimate gatherings with women, designed for reflection, ritual, meditation and connection. Inspired by the symbolism and rhythm of the lunar cycle those gatherings are a powerful time for women to sit with themselves, practice radical honesty and get in touch with their inner world. No previous experience is required, and they are not therapy or religious practice. For more information check our Inner Sage section.

Shipping

We ship from Switzerland. Available pick up destinations and shipping costs are shown at checkout. Please see our Shipping Policy for full details.

Orders are prepared as quickly as possible. Estimated delivery times depend on the destination and shipping method. You can also choose pick up from Zug. Please see our Shipping Policy for current processing and delivery information.

Please contact us as soon as possible with your order details and photographs of the damaged item and packaging so that we can help you.